FAQ | Frequently Asked Questions
5% exclusive discount for reservations on the website with the code SANTAISABELGR
FAQ | Frequently Asked Questions
At Hotel Santa Isabel La Real, we want you to enjoy a stay at a hotel in the Albayzin, one of the most magical places in Granada — and we want you to do it with all the information you need to make the most of your experience in this unique corner of the city. Check-in and check-out times, the advantages of booking through our official website, the most charming and recommended plans and activities in Granada…
Click on each section to find answers to your questions, and if you need any additional information, feel free to contact us through our social media profiles or via our contact page.
Schedule information
What time is check-in and check-out?
Check-in is available from 2:00 PM, but if you arrive earlier, you can leave your car in the parking area and your luggage at the hotel reception. Check-out must be completed before 11:00 AM.
What time is breakfast served?
We serve breakfast daily in our breakfast room from 8:30 AM to 10:00 AM.
Information on discounts and reservations through the website
Is the best price guaranteed when booking through the website?
Yes, on our website you will always find the lowest price compared to other agencies and websites. We guarantee it.
Is it safe to book through the website?
Absolutely. We work with external companies that guarantee the security and confidentiality of online payments.
Are there discounts and benefits when booking through the website?
Yes, we always offer the best price and also several discounts that you can only enjoy when booking through our website. You can check that we always offer the most affordable price by comparing with other sales channels.
– You can get an extra 5% discount on the website using the code SANTAISABELGR. To use it, simply enter the code during the booking process.
Do you always get the most flexible cancellation policies when booking through the website?
Yes, we guarantee that too. By booking through the website, you’ll always have more flexible cancellation policies compared to other channels.
Information on plans and activities
Can guided tours of the Alhambra be booked directly through the hotel?
Yes, we can help you book a private guide to visit the Alhambra, but you need to make the reservation in advance to ensure availability. In our “Tourist services for guests” section, you can discover all our options and prices.
Do you recommend plans and activities in the Albaicín neighborhood?
Yes, absolutely. The Albaicín, one of the oldest and most charming neighborhoods in Granada — and where we are located — offers plenty of hidden gems to discover.
The San Nicolás Viewpoint is a must-see, with spectacular views of the Alhambra, especially at sunset. The cobbled and narrow streets retain their Moorish charm, perfect for peaceful walks. The Casa Morisca and the Dar al-Horra Palace showcase original Nasrid architecture. The Church of San Salvador, built on top of an old mosque, reflects the neighborhood’s cultural blend. El Bañuelo, 11th-century Arab baths, offers a fascinating glimpse into the Islamic past. Also worth visiting are the Casa de Zafra, home to the Albaicín interpretation center, and the San Cristóbal Viewpoint. For a more local experience, enjoy Moorish tea in a traditional teahouse or dinner on a terrace with views. Overall, the Albaicín is a place full of history and beauty in every corner. You can discover all these plans and more by visiting our “Guide to charming plans in the Albaicín neighborhood”.
Parking and other information of interest
The parking is located right next to the hotel and costs €20 per day. Click here to see all the parking information.
What is the height of the parking?
The maximum height is two meters.
Are there breakfast options for guests with food intolerances?
Yes, of course. We offer options for vegans, celiacs, and guests with food intolerances. We have plant-based milk, gluten-free bread, and more.